About Us
Du'a Foods Ltd is a family-run grocery business based in Romford, serving the local community with quality halal meat, fresh vegetables, and a full range of everyday groceries. We're building an online ordering app so customers can shop from our full range and have it delivered straight to their door.
What Customers Say
"I've been shopping here for a while now, and the consistency is impressive. The store is always spotlessly clean..."
"Been a customer for the past 8 years, the staff are really nice, always welcoming, everything has its own section in the store. Honestly the best corner shop in Romford."
"Great service. Bought some daal and meat, was very good. Clean shop. Highly recommend."
"Been coming to this store for many years, never disappointed me jazakallah, customer service very good. Staff are good with me."
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Privacy Policy
Last updated: 9 August 2026
Du'a Foods Ltd ("we", "us", "our"), based in Romford, United Kingdom, operates this website and the Du'a Foods mobile app. This policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
- Contact details: name, phone number, email address, delivery address
- Order information: items purchased, order history, delivery preferences
- Payment information: processed securely by our payment provider (Stripe) — we do not store your full card details ourselves
- Device and usage data: general app usage information to help us improve the service, and push notification tokens if you enable notifications
How We Use Your Information
- To process and deliver your orders
- To communicate with you about order status and updates
- To provide customer support
- To improve our products and service
- To meet legal and accounting obligations
Sharing Your Information
We do not sell your personal information. We share data only with service providers who help us operate, such as our payment processor (Stripe) and delivery staff, solely to fulfil your orders. These providers are only given the information necessary to perform their function.
Data Retention
We retain your order and account information for as long as your account is active, or as needed to comply with legal, tax, and accounting requirements.
Your Rights
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.
Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.
Children's Privacy
Our services are not directed at children, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or your personal data, contact us at:
Du'a Foods Ltd, 1-2 Station Parade, Romford, RM1 2JA, United Kingdom
Email: duafoods@yahoo.com